How to Cancel Your Subscription on Picktime?

If you want to stop using Picktime’s paid plan, you can cancel your subscription by downgrading your account to the Free plan from the billing settings.

Important Notes Before Cancelling

• Downgrading your plan takes effect immediately.
• Once downgraded, you will lose access to all premium features included in your paid plan.
• To avoid losing premium access earlier than expected, we recommend cancelling your subscription one day before the auto-renewal date.

Steps to Cancel Your Picktime Subscription

1. Go to Setup → Plans & Billing

• Log in to your Picktime account.
• From the left sidebar, click Setup.
• Select Plans & Billing.
• Under the Plan Details tab, click Change Plan.

2. Select the Free Plan

• The Pricing Plans window will appear.
• Locate the Free Plan.
• Click Downgrade under the Free plan to cancel your paid subscription.

3. Confirm the Plan Change

• A confirmation popup will appear asking if you want to switch to the Free Plan.
• Click Proceed to continue.

4. Complete the Downgrade

• A Downgrade window will appear showing the features that will be disabled.
• Select a reason for downgrade from the dropdown list.
• Click Downgrade to confirm cancellation of your subscription.

What Happens After Cancellation?

Once your subscription is cancelled:

• Your account will be immediately downgraded to the Free plan.
• All premium features will be disabled.
• Your existing data such as appointments, customers, and services will remain in your account.
• However, features and limits available only in paid plans will no longer be accessible. This includes additional team members, classes, resources, and other premium capabilities included with your previous subscription.

Updated on: 06/03/2026