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# How to Let Customers Choose a Team Member Before Selecting Date and Time on Picktime

Picktime lets you choose whether customers should select a team member before they pick a date and time. This is useful for businesses where customers prefer booking with a specific staff member, stylist, trainer, consultant, or service provider.

By default, customers may see a **Choose a Team Member** dropdown while selecting their appointment slot. You can also enable a separate team member selection page so customers choose their preferred team member before moving to date and time selection.

## Step 1: Go to Online Booking

Log in to your Picktime account. From the left-side menu, click **Online Booking**.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/ob_139f47w.jpeg)

## Step 2: Open Settings

On the Online Booking page, click the **Settings** tab at the top.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/ob-setting_1odyjrt.jpeg)

## Step 3: Check the default team member selection behavior

By default, **SHOW TEAM MEMBERS SELECTION BEFORE DATE & TIME** is disabled.

When this setting is disabled, customers will see a **Choose a Team Member** dropdown on the booking page. Since the date and time slots are already shown below, some customers may continue with **No preference** and let the system select the team member for them.

For some businesses, this works well. But in other cases, customers may want to choose their preferred service provider before they select an appointment slot.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/image-1_1kxxqh7.jpeg)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/image-2_f73iup.jpeg)

## Step 4: Enable Team Member Selection Before Date & Time

To show team member selection before the date and time step, turn on the **SHOW TEAM MEMBERS SELECTION BEFORE DATE & TIME** toggle.

After enabling it, click **Save** in the top-right corner to apply the changes.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/image-3_e2svhh.jpeg)

## Step 5: View the Team Member Selection Page

Once saved, customers will see a separate team member selection page before they choose a date and time.

This lets customers decide who they want to book with before moving ahead to slot selection. It gives them more control over the booking experience, especially when they already have a preferred team member.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/image-4_13kn2es.jpeg)


|| Note: If you do not see the updated booking flow immediately, refresh your booking page after saving the changes.