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# How to Set Up Microsoft Teams for Online Bookings on Picktime

Picktime lets you connect Microsoft Teams so video meeting links can be generated for online appointments. Once activated, a new online meeting location will be created, and customers can choose it while booking online.

Before enabling Microsoft Teams, make sure the assigned team members have enabled Outlook Calendar Two-Way Sync in Picktime. Microsoft Teams works only for team members who have synced their account with Exchange Online, Office 365, Hotmail, Live, MSN, or Outlook calendars.

### Step 1: Enable Outlook Calendar Two-Way Sync for Team Members

Before setting up Microsoft Teams, enable **Outlook Calendar Two-Way Sync** for the team members who will be assigned to Microsoft Teams bookings.

[Here's how to enable Outlook Calendar Two-Way Sync for Team Members](https://www.youtube.com/watch?v=MaBvTgIySfU)

### Step 2: Go to Setup and Open Integrations

From your Picktime dashboard, click **Setup** from the left-side menu.

On the Setup page, click **Integrations**. This will open the apps and integrations available for your Picktime account.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/setup-integrations_11nhksb.jpeg)

### Step 3: Select Microsoft Teams

Scroll to the **Video Meetings** section.

Click **Microsoft Skype/Teams** from the list of video meeting integrations.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/teams_nlnp90.jpeg)

### Step 4: Activate Microsoft Teams

On the Microsoft Skype/Teams integration page, click **Activate** on the right side of the screen.

Once activated, Picktime will create a new online meeting location named **Microsoft Skype/Teams** under Locations.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/teams-rec-1_1tby5uw.gif)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/teams-rec-2_1hf71om.gif)

### Step 5: Use Microsoft Teams for Online Bookings

After activation, customers can select **Microsoft Skype/Teams** as the location while booking online.
![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/teams-rec-3_rlj3aw.gif)

When a booking is scheduled, rescheduled, or cancelled, Picktime can generate and manage the Microsoft Teams video link for the booking.


|| Note: Skype is discontinued, so this integration now works only for Microsoft Teams. Microsoft Teams works only for team members who have enabled Outlook Calendar Two-Way Sync with a supported Microsoft calendar account.