Question 1

How to Show or Hide Duration on Your Picktime Booking Page

Accepted Answer

Picktime lets you control whether the duration is displayed on your online booking page. You can choose to show or hide the duration for Services, Classes, and Resources based on how you want customers to view your booking options.

When the Show Duration option is enabled, customers can see how long a service, class, or resource booking will take. When it is disabled, the duration will be hidden from the customer-facing booking page.

Steps to Show or Hide Duration

Step 1: Go to Online Booking Settings

Log in to your Picktime account and select Online Booking from the left-side menu. Then, click the Settings tab at the top of the page.

Step 2: Enable or Disable Show Duration and Save

Scroll down until you find the Show Duration option.

Use the toggle next to Show Duration based on your preference:

Turn it ON to display the duration on your booking page.
Turn it OFF to hide the duration from your booking page.

This setting applies to the duration shown for your Services, Classes, and Resources on the customer booking page, wherever duration is applicable.

After changing the setting, click the Save button in the top-right corner of the page.

Your changes will now be updated on your online booking page. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c6ec6643a00/picktime-onlinebooking-goog

Question 2

How to Show or Hide Description on Your Picktime Booking Page

Accepted Answer

Picktime lets you control whether descriptions are displayed on your online booking page. You can choose to show or hide descriptions for Services, Classes, and Resources based on how much information you want customers to see while booking.

When the Show Description option is enabled, customers can view the description added to your services, classes, or resources. When it is disabled, the descriptions will be hidden from the customer-facing booking page.

Steps to Show or Hide Description

Step 1: Go to Online Booking Settings

Log in to your Picktime account and select Online Booking from the left-side menu. Then, click the Settings tab at the top of the page.

Step 2: Enable or Disable Show Description and Save

Scroll down until you find the Show Description option.

Use the toggle next to Show Description based on your preference:

Turn it ON to display descriptions on your booking page.
Turn it OFF to hide descriptions from your booking page.

This setting applies to the descriptions shown for your Services, Classes, and Resources on the customer booking page, wherever descriptions are added.

After changing the setting, click the Save button in the top-right corner of the page.

Your changes will now be updated on your online booking page. ![](https://storage.crisp.chat/users/helpdesk/website/-/3/a/c/b/3acb5c

Question 3

How to Personalize Custom Labels in Picktime

Accepted Answer

Picktime lets you personalize the default label names used across your account. You can rename labels such as Service, Class, Resource, and Team Member based on the terms your business prefers to use.

For example, a business can rename:

Service as Personal Meeting
Class as Group Meeting
Resource as Meeting Room
Team Member as Staff

This helps you make your Picktime account match your business language and gives your team a more familiar experience while managing bookings.

Steps to Personalize Custom Labels

Step 1: Go to General Settings

Log in to your Picktime account and click Setup from the left-side menu.
From the Setup page, select General.

Step 2: Open Appearance and Update Custom Names

On the General settings page, click the Appearance tab at the top.

Under Custom Names, you can personalize the terminology used across your platform. You can update both the Singular and Plural names for:

Service
Class
Resource
Team Member

Enter the custom label names you want to use in the respective fields.

For example, you can change Service to Personal Meeting, Class to Group Meeting, Resource to Meeting Room, and Team Member t

Question 4

How to Enable and Manage Reviews in Picktime

Accepted Answer

Picktime’s Reviews feature lets customers leave feedback after booking an appointment. Businesses can collect ratings, review customer comments, reply to reviews, and decide which reviews should be published publicly.

Once reviews are enabled, customers will see a Leave Review option after their booking is confirmed. From there, they can rate the service, write a review, and submit their feedback.

Steps to Enable and Manage Reviews

Step 1: Enable Reviews from Online Booking Settings

Log in to your Picktime account and select Online Booking from the left-side menu. Then, click the Settings tab at the top of the page.
Scroll down to the Review Settings section.
Turn on the Enable Reviews toggle to allow customers to leave reviews after booking.
You can also turn on Do Not Auto Publish if you want to manually review and approve each customer review before it becomes visible publicly. This is a premium feature.
After enabling the required settings, click the Save button in the top-right corner of the page.

Step 2: Customer Leaves a Review After Booking

Once reviews are enabled, customers can leave a review from the booking confirmation page.

After their booking is confirmed, they can click **Le

Question 5

How to Show or Hide Slots Available in Class Sessions on Your Picktime Booking Page

Accepted Answer

Picktime lets you control whether the number of available slots is displayed for class sessions on your online booking page. You can choose to show or hide available slots based on how much booking information you want customers to see.

When the Show Slots Available in Class Sessions option is enabled, customers can see how many spots are still available for a class session. When it is disabled, the available slot count will be hidden from the customer-facing booking page.

Steps to Show or Hide Slots Available in Class Sessions

Step 1: Go to Online Booking Settings

Log in to your Picktime account and select Online Booking from the left-side menu. Then, click the Settings tab at the top of the page.

Step 2: Enable or Disable Show Slots Available in Class Sessions and Save

Scroll down until you find the Show Slots Available in Class Sessions option.

Use the toggle next to Show Slots Available in Class Sessions based on your preference:

Turn it ON to display the number of available slots for class sessions on your booking page.
Turn it OFF to hide the number of available slots from your booking page.

This setting applies to the available slot count shown for Class Sessions on the customer booking page.

After changing the setting, click the Save button in the top-right corner of the page.

Your changes will now be u

Question 6

How to Show or Hide Prices on Your Picktime Booking Page

Accepted Answer

Picktime lets you control whether prices are displayed on your online booking page. You can choose to show or hide prices for Services, Classes, and Resources based on how you want customers to view your booking options.

When the Show Price option is enabled, customers can see the pricing on your booking page. When it is disabled, the prices will be hidden from the customer-facing booking page.

Steps to Show or Hide Prices

Step 1: Go to Online Booking Settings

Log in to your Picktime account and select Online Booking from the left-side menu. Then, click the Settings tab at the top of the page.

Step 2: Enable or Disable Show Price and Save

Scroll down until you find the Show Price option.

Use the toggle next to Show Price based on your preference:

Turn it ON to display prices on your booking page.
Turn it OFF to hide prices from your booking page.

This setting applies to the pricing shown for your Services, Classes, and Resources on the customer booking page.

After changing the setting, click the Save button in the top-right corner of the page.

Your changes will now be updated on your online booking page.

Important Note

Hiding prices from the booking page does not delete or change th

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