How to Set or Update Business Name in Picktime
Learn how to change the business name in Picktime and keep your account and booking details updated.FeaturedHow to Show or Hide Duration on Your Picktime Booking Page
Learn how to show or hide duration for services, classes, and resources on your Picktime booking page using the Show Duration setting.FeaturedHow to Show or Hide Description on Your Picktime Booking Page
Learn how to show or hide descriptions for services, classes, and resources on your Picktime booking page using the Show Description setting.FeaturedHow to Show or Hide Slots Available in Class Sessions on Your Picktime Booking Page
Learn how to show or hide available slots for class sessions on your Picktime booking page using the Show Slots Available setting.FeaturedHow to Show or Hide Booking Notes on Your Picktime Booking Page
Learn how to show or hide the Booking Notes field on your Picktime booking page and let customers share extra details while booking online.FeaturedHow to Show or Hide Prices on Your Picktime Booking Page
Learn how to show or hide prices for services, classes, and resources on your Picktime booking page using the Show Price setting.FeaturedWhat is Activity Feed in Picktime?
Picktime Activity Feed helps you track appointment updates, booking changes, cancellations, team activity, and account updates from your dashboard.FeaturedHow to Set or Update Business Account Currency in Picktime
Set your business account currency in Picktime and make sure your booking prices and payments use the correct currency.FeaturedHow to Set or Update Business Country in Picktime
Quickly update your business country in Picktime from the Setup section with this easy step-by-step guide.FeaturedHow to Update Default Calendar View in Picktime
Learn how to change the default calendar view in Picktime to view appointments and bookings in your preferred format.FeaturedHow to Set Reschedule Booking Notice Period in Picktime
Learn how to change reschedule booking settings in Picktime from Online Booking and save your preferred notice period.FeaturedHow to Set or Update Business Timezone in Picktime
Quickly update your Picktime business time zone from the Setup section with this easy step-by-step guide.FeaturedHow to Allow Customers to Cancel Bookings from Their Personal Calendar in Picktime
Allow logged-in customers to cancel bookings from their personal calendar in Picktime and manage appointments easily.FeaturedHow to Show or Hide Services, Classes, and Resources on Your Picktime Booking Page
Customize your Picktime booking page by selecting which catalog sections customers can view while booking online.FeaturedHow to Set How Far in Advance Customers Can Book in Picktime
Learn how to set how far in advance customers can book in Picktime and control future appointment availability.FeaturedHow to Enable Timeline View on Daily Calendar View in Picktime
This guide explains how to enable Timeline View on Daily Calendar in Picktime and save your calendar preferences.FeaturedHow to Set a Booking Cancellation Notice Period in Picktime
Learn how to change cancellation booking settings in Picktime from Online Booking and save your preferred notice period.FeaturedHow to Set or Update Industry Type in Picktime
Quickly update your business industry type in Picktime from the Setup section with this step-by-step guide.FeaturedHow to Update Booking Color Preference on Calendar in Picktime
Quickly update Booking Color in Picktime and make your dashboard calendar easier to view and manage.FeaturedHow to Require Customers to Book Appointments in Advance in Picktime
Learn how to require customers to book appointments in advance in Picktime and prevent last-minute bookings on your booking page.FeaturedHow to Hide Title/Description in Google/Outlook Calendar Events in Picktime
Follow this simple guide to hide synced Google, Outlook, or iCloud event titles and descriptions in Picktime.FeaturedHow to Set a Booking Window for Online Bookings in Picktime
Learn how to set a booking window in Picktime and control the start and end dates for online appointment bookings.FeaturedHow to Show Customer Name First in Calendar Events in Picktime
Change how calendar events appear in Picktime by showing the customer name before the service or resource name.FeaturedHow to Update Calendar Slot Duration in Picktime
Quickly update Calendar Slot Duration in Picktime and make your dashboard calendar display slots based on your settings.FeaturedHow to Change Time Format from 12 Hours to 24 Hours or Vice Versa in Picktime
Learn how to update Picktime time format to 12-hour or 24-hour military time format from Online Booking settings.FeaturedCustomer Additional Fields vs Booking Additional Fields in Picktime
Compare Customer Additional Fields and Booking Additional Fields in Picktime to organize customer profiles and booking information.FeaturedHow to Update Calendar First Hour in Picktime
Quickly update Calendar First Hour in Picktime and make your dashboard calendar open from your selected hour.FeaturedHow to Allow Customers to Reschedule Bookings from Their Personal Calendar in Picktime
Allow customers to reschedule bookings from their Picktime personal calendar after logging in and booking online.FeaturedHow to enable SMS notifications and view SMS logs in Picktime?
To enable the SMS notifications for appointments, resources, and classes, Go to Setup>> Notifications>> Customers tab>> Select the checkboxes as needed and save it.PopularHow to enable Approve Bookings in Picktime?
Enable Approve Bookings in Picktime Rather than allowing clients to instantly book appointments, allow them to send you a booking request. This gives you more control of your time and avoid spam bookings.PopularDo you have a call center?
We don’t have a call center currently but we have a team who will always be happy to help. Send in an email or chat with our support team.PopularBooking Page Languages
A booking page in the local language can help to attract more local visitors, as they will be able to understand the content more easily. This can also lead to increased bookings and sales, as people are more likely to book from a site they can understand.PopularSMS Policy
SMS is a great way to send a booking confirmation or a reminder to avoid no-shows and keep them connected with your business.Some readersHow to enable Overlap Bookings in Picktime?
Overlap booking allows you to schedule multiple appointments during the same time period, which can help you maximize your time and resources. To enable Overlap Bookings in Picktime, please follow these steps:Some readersHow do I Customize Email notifications in Picktime?
Customizing a booking email is one of the most effective steps you can take to reduce the no-show rate. This article will explain how to customize emails.Some readersHow to Update Team Member Email Address on Picktime?
Update Team Member Email AddressSome readersWebhooks Documentation
Webhooks are a way to get notified about Booking Event changes in Picktime during real-time. They POST data to Endpoint URL when a specific event occurs. Webhooks push data automatically when the event is triggered, making them efficient for certain tasks.Some readersHow to block a contact in Picktime?
Avoiding spam bookings can be difficult, but following a few simple guidelines can help you stay safe and avoid unwanted bookings.Some readersWhat do I get when I create a Picktime account?
You get a business calendar, a personal calendar, a customisable online booking page link through which you can let your clients make bookings with you.Some readersCan I limit how far ahead customers can book appointments?
Yes you can. You can preset booking, cancellation and rescheduling hours and it will automatically reflect in your booking page. Check our online booking section for details on to configure your settings.Some readersAre there any limits to my account?
Your limits will vary according to your plan. Please check out the pricing page for limits Pricing | Online Free Appointment Scheduling Software | Booking Software | Calendar Management System | PicktimeSome readersHow to export customer contacts from Picktime?
Exporting customer contacts to CSV can be a helpful way to keep track of customer information. Businesses can use this data to improve marketing efforts and target customers more effectively.Some readersWhat is Picktime?
Picktime is a free online scheduling platform through which businesses and consumers can book and schedule meetings, appointments, classes, events with each other and also with other businesses.Some readersHow to Enable Off Hours Bookings?
Off Hours BookingsSome readersDoes Picktime send appointment alerts?
Yes, If you're in any premium plan, Picktime does send SMS and email reminders to your clients with the details of your appointment. You can decide how far ahead the reminders can be sent to your customers. You can also change your settings accordingly.Some readersDo you support multiple locations?
Yes, we do support multiple locations. You don’t need a different account to manage your branch location activities. Just add in all your locations and monitor your location activity from anywhere at any point of time.Some readersCan I change my booking link?
Of course! Go to online booking and click on online booking settings. You will see your booking link. Click on edit and type in the name you want.Some readersWhat is padding time?
Padding time is extra time added to a service that serves as a buffer before the next booking.Some readersHow to Make A Team member An Admin?
To make a team member an adminSome readersDo I need to be an IT expert to use Picktime?
Nope. We have put in all our efforts to make Picktime a platform that is very easy to use and understand. If you are new to Picktime and have any questions please do refer to our support center or feel free to contact us.Some readersCan I print-out my appointments for the day?
You can print out your appointments for that particular day or for the week. Not just that, you can print out sales reports too. You can either save them as a pdf or export them into an excel sheet according to your convenience.Some readersHow to Enable Email Reminders on Picktime?
Email RemindersSome readersCan I import contacts from other external sources into Picktime?
Bulk import contacts into Picktime is a great way to make sure that your scheduling management software stays up-to-date and you don't miss out on any potential customers/clients/attendees.Few readersDo you have staff permission levels? What are the different staff permission levels?
Yes, we do. There are so many different combinations in which you can give permissions to your staff. We have mainly categorised them into admin, editable and viewable levels (coming soon). You can set a combination of all these levels for your staff. For more details on staff, permission levels click here.Few readersWhat are resources?
The resources feature that can be used when you need to manage facilities like rooms, equipment, courts, fields etc. In picktime you can either use the resources individually or by linking them to a service. While some services need a resource like a massage table or some equipment to complete it, there are other Industries like equipment rental businesses or co working spaces who need this.Few readersCan my employees have Admin access to the system?
Yes, They definitely can. You can either give a complete admin access or give them a combination of editable and viewable permissions (coming soon).Few readersWhat are services?
A Service is the assistance or advice you provide to your customers based on the type of your business (Eg: A salon provides various services like manicures, pedicures etc). Adding services is a necessary step because you give appointments to your clients based on what you have to offer. You can create any number of services. We also give you the flexibility of keeping them public or Private (Secret Service).Few readersDo I need a website to use online scheduling?
No, you don’t have to. Picktime gives you a booking page link which you can share with your customers and take online bookings. Not only that, you can customise your page just the way you want. To know more visit our online booking page section.Few readersHow to enable SMS reminders in Picktime?
To enable SMS reminders, Go to Setup>> Notifications>> Customers tab>> Under Reminders enable the toggle near SMS remindersFew readersWhat are services categories?
Service categories are helpful when you have a long list of services that fall into different categories. You can keep your account organised by grouping your services into different categories.Few readersDo you have Custom Features? How will they help me?
Yes, we do provide the user with custom features. Custom features are extra functions that help in the advanced management of your business account.Few readersCan I change notification Email?
Yes, you can. Go to Setup>> Notifications>> Under Team Member>> Under "Send Email Notifications To">> Select "Both team member and admin"/admin only>> Enter the email and saveFew readersHow to enable two way sync with iCloud Calendar?
With the Starter plan & Pro plan, you can enable two-way sync with iCloud Calendar. For enabling iCloud sync, Go to Team> Select the team memberFew readersWhat forms of payment do you accept?
At the moment we have enabled our checkout option with PayPal, Stripe and SquareFew readersWhat are Classes? How do I use the feature?
Class booking is feature with which you can let your clients book in groups with you. If you are a busy tutor or a gym owner, this feature is the best way you can use to maximise the time you spend with your clients. Simply create a class and add in the number of clients that can attend your class. Please check our How-to section for more info on class bookings.Few readersCan each staff member have their own login?
Yes. Each staff can have their own login. They can also manage their personal calendars along with their business calendars.Few readersCan I manage booking hours of staff?
Yes, you can manage the booking hours of your staff. Click here to find out.Few readersHow to merge duplicate contacts in Picktime?
It is important to merge duplicate contacts so that all of your contacts are organized and saved in one place. Once you have merged all of your duplicates, you will be able to find a person and their upcoming appointments with just a few clicks.Few readersCan I block or make slots unavailable for my clients?
Yes. if you are unavailable for that particular hour or have somewhere to go, you can block the slots with a time blocker and your clients will not be able to make a booking with you for that period of time.Few readersCan I sync with my Google Calendar?
Yes. You can sync with your Google Calendar via Picktime.Few readersCan I Integrate my Picktime account with my Facebook Page and Website?
Yes! You totally can. We understand how important it is for you to turn your leads into customers. We have made the process easy for both your customers and you. Simply install a book now on your Facebook page. Check our Facebook integration & Website Integration videos for instructions.Few readersWhat is a Roster? How is it useful?
A roster is a list showing the working hours of team members for a particular week. But setting up regular working hours doesn't suit everybody’s requirements. While some business work on a standard set of times, some businesses don’t. Hence we introduced a Roster. By using a roster, you can turn your staff working hours and set a new schedule everyday or for a week.Few readersCan I still take appointments from clients who call instead?
Of course. Picktime is a very flexible platform to use. Simply click on the book an appointment button on your calendar and book in your walk-in or calling customer directly.Few readersWhat is a private service?
A private service is a service that will not be available for online booking. If you turn on the private service option, you will not be able to see the service in the online booking link.Few readersWhat is pricing?
According to the type of services you offer, each service can range from a different duration and a different price. For eg : If you are an Yoga instructor and you can offer a 30 min session and a 60 min session. If you only have one price for your service, choose it as standard. If you have more than one price for your service choose pricing as variable.Few readersCan my clients see who else has booked for a specific event, class or session?
Nope. All the information is safe with us. A client will only be able to see the slots and bookings times open for them.Few readersCan some services be not available online?
Yes, you can add in private services so that they will not be available for online booking. Click here to know more.Few readersCan I have multiple staff logged in at the same time?
Yes. You can have multiple staff logged in at the same time.Few readersHow to bulk delete customer contacts in Picktime?
Do you want to bulk delete your customer contacts at once? You can bulk delete your contacts by selecting the "Bulk Delete" option in the Customer section. This will remove all of your selected contacts from your Customer list.Few readersCan I use Picktime in any browser?
Yes, you can use Picktime in any browser as long as you are connected to the Internet.Few readersWhy is Picktime free?
Picktime is and will always be free for the first few businesses that register. It is a small token of love from us for all the support and feedback given. We will keep it always free for businesses that registered early.Few readersWhat does Location mean on Picktime?
In Picktime, a Location refers to the place where the service or appointment happens.Few readersHow to buy SMS credits in Picktime?
To buy the SMS credits package, Go to Setup>>Notifications>> Settings, Under the SMS credits table>> click on Buy credits link.Few readersHow often do you add new features?
We roll in new features every week. We work continuously to make your experience smooth and better.Few readersWhere is the Data Stored?
On google servers.Few readersThe business type i have choose doesn’t suit my needs. What do i do?
Get in touch with our customer support and they will help you right away.Few readersHow many staff and services can I add into the system?
Picktime is designed for the business of any scale. With Free & Starter plan, you can have upto 3 staffs. With Pro plan you can have upto 100 staffs. If you would like to have more than 100 staffs, please contact us via in-app chat or email us to support@picktime.comFew readersCan I limit what features and data my employees can access?
Yes. We have created a system through which you can give a combination of editable, viewable (coming soon) and admin rights to your staff. Click here to learn more.Few readersHow will I know when someone makes an appointment online?
An Email will be sent to you as soon as the client makes a booking with you. It also sends alerts about the details of the booking to your clients. To configure your notifications, GoTo Setup>>Notifications.Few readersDo you have a Demo?
We do not at the moment but please do contact us if you want to know how Picktime works.Few readersDoes Picktime work in my Country?
Yes. Picktime works in all countries.Few readersIs your application mobile responsive?
Yes, our application is designed in such a way that it can be used from anywhere and at any time to suit your comfort. Picktime can be used with your phones, Tablets, Laptops, and Desktops. You just need an internet connection and you are all set.Few readersWhat is a Team/Staff?
Team Members are people you employ to provide services you offer to your clients or customers. Depending on various permission levels set by you, your staff can login to picktime with their own account credentials, add clients, add appointments and manage their appointments.Few readersDoes Picktime use a lot of data?
No. Picktime doesn’t use a lot of data.Few readersResource Available Times vs Resource Schedule in Picktime
Learn the difference between Resource Available Times and Resource Schedule in Picktime for managing recurring and date-specific availability.Few readers
