How to Enable and Use Multiple Bookings in Picktime

Multiple Bookings allows your clients to book more than one service or resource in a single booking flow. They can select multiple services or multiple resources, choose how they would like to schedule them, and complete the booking without having to start a separate booking for each service or resource.

How to enable Multiple Bookings

To enable Multiple Bookings:

1. Go to Online Booking from the left-hand menu.
2. Select the Settings tab.
3. Under Booking Restrictions, turn on Enable Multiple Bookings.
4. Click Save.

Once enabled, clients can select multiple eligible services or resources from your booking page.

Note: When a customer books more than one service together, Picktime does not check whether the resource required for each service is free in the same way it does for a single booking. Single bookings are always checked for resource availability.

How Multiple Bookings works on the booking page

Once Multiple Bookings is enabled, clients can select more than one service before continuing with their booking.

Depending on the services and availability, they can book using one of two options:

Book Together

Book Together is designed for clients who want to complete multiple services during one visit.

The selected services are scheduled one after another, creating a back-to-back appointment.

The client:

1. Selects the services they want to book.
2. Chooses Book Together.
3. Selects an available starting time.
4. Completes their booking details and payment, if required.

Picktime then creates the individual service bookings as part of the same multiple-booking group.

Pick Separately

Pick Separately allows clients to choose a different date or time for each selected service.

The client:

1. Selects multiple services.
2. Chooses Pick Separately.
3. Selects a date and time for each service individually.
4. Completes their details and payment, if required.

This is useful when the client wants to book several services but does not want them scheduled consecutively.

Team member selection

The booking experience also depends on the Show Team Members Selection Before Date & Time setting under Online Booking → Settings.

When team member selection is enabled

If Show Team Members Selection Before Date & Time is enabled, clients are required to select a team member for each service before proceeding to date and time selection.

They can then continue using either Book Together or Pick Separately.

When team member selection is disabled

If Show Team Members Selection Before Date & Time is disabled, selecting a team member is optional.

By default, No Preference is selected for each service. If the client continues with No Preference, Picktime automatically selects an available team member for that service based on availability.

Clients can also choose a specific team member for any service before proceeding with either Book Together or Pick Separately.

Multiple Booking limits

Keep the following limits in mind:

• Clients can add a minimum of 2 and a maximum of 5 services or resources to a multiple booking.
• The combined duration of the selected bookings cannot exceed 12 hours.
• When using Pick Separately, the earliest and latest selected bookings must be within 31 days of each other.
• Services booked separately cannot overlap.
• Multiple Bookings is available for services and resources and is not available for classes or packages.
• The feature is available on the Starter plan or higher.

Managing a Multiple Booking

Although clients complete the services through one booking flow, each selected service remains an individual booking in Picktime.

Clients receive one confirmation containing their booked services and can use the booking link to manage the bookings in the group.

If payment is required, the Multiple Booking is paid for as a single transaction.

Multiple Bookings makes it easier for clients to schedule several services at once while keeping each service booking individually manageable.

Updated on: 05/11/2026