How to Set Up Microsoft Teams for Online Bookings on Picktime

Picktime lets you connect Microsoft Teams so video meeting links can be generated for online appointments. Once activated, a new online meeting location will be created, and customers can choose it while booking online.

Before enabling Microsoft Teams, make sure the assigned team members have enabled Outlook Calendar Two-Way Sync in Picktime. Microsoft Teams works only for team members who have synced their account with Exchange Online, Office 365, Hotmail, Live, MSN, or Outlook calendars.

Step 1: Enable Outlook Calendar Two-Way Sync for Team Members

Before setting up Microsoft Teams, enable Outlook Calendar Two-Way Sync for the team members who will be assigned to Microsoft Teams bookings.

Here's how to enable Outlook Calendar Two-Way Sync for Team Members

Step 2: Go to Setup and Open Integrations

From your Picktime dashboard, click Setup from the left-side menu.

On the Setup page, click Integrations. This will open the apps and integrations available for your Picktime account.

Step 3: Select Microsoft Teams

Scroll to the Video Meetings section.

Click Microsoft Skype/Teams from the list of video meeting integrations.

Step 4: Activate Microsoft Teams

On the Microsoft Skype/Teams integration page, click Activate on the right side of the screen.

Once activated, Picktime will create a new online meeting location named Microsoft Skype/Teams under Locations.

Step 5: Use Microsoft Teams for Online Bookings

After activation, customers can select Microsoft Skype/Teams as the location while booking online.

When a booking is scheduled, rescheduled, or cancelled, Picktime can generate and manage the Microsoft Teams video link for the booking.

Updated on: 02/07/2026