Articles on: FAQ

How to Set Reschedule Booking Notice Period in Picktime

Picktime allows you to control how close to an appointment customers can reschedule their bookings. By setting the Allow Reschedule Bookings Before time, you can decide whether customers can reschedule anytime, 15 minutes before, 1 hour before, or within another preferred time limit.

Step 1: Go to Online Booking

Step 2: Open Settings

On the Online Booking page, click the Settings tab.

Step 3: Update Allow Reschedule Bookings Before and save the changes

Scroll down to the Reschedule/Cancellation Settings section.

Go to the Allow Reschedule Bookings Before field and click the dropdown menu.

Select the preferred time limit from the available options, such as No Preference, 15 Mins, 30 Mins, 45 Mins, 1 Hour, or any other available duration.

For example, if you select 1 Hour, customers can reschedule their booking only up to 1 hour before the appointment time.

After selecting the preferred reschedule time limit, click Save in the top-right corner.

Once saved, the updated reschedule booking setting will be applied to your Picktime online booking page.

Note: Setting a reschedule time limit helps you reduce last-minute changes and gives your team enough time to manage appointment updates.

Updated on: 18/06/2026

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